The new district manager visits and decides to make some cuts to save money; Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money; Mateo struggles to prove his skills on the cash register.
When Mateo gets injured, Jonah tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy attempts to convince everyone that she likes Kelly
When gamers invade Cloud 9 for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game, which takes them on an unexpected adventure.
Amy gets caught in the middle of a complex mother-daughter thing, Glenn & Dina adjust to their new relationship, & Jonah judges Kelly’s beliefs.
Dina & Cheyenne police the staff’s social media accounts, Amy learns something upsetting about Jonah, & Glenn suspects Mateo of rewards card fraud.