As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Meanwhile Glenn struggles with the pressure of speaking to a global audience.
Amy and Jonah deal with the consequences of their recent interactions. Meanwhile Glenn and Dina enlist Garrett’s help to win the store a visit from Cloud 9’s CEO.
The store hosts a gender reveal party for Glenn and his wife, Jerusha, just as Dina is freaking out at the realities of having to deliver a baby; Amy receives some unsettling news.
When local small businesses set up shop inside Cloud 9, Glenn tries to help his wife Jerusha sell her handmade needlepoint, despite Jonah’s concerns that he’s pressuring his employees. Meanwhile, Amy doesn’t feel Latina enough when a guy flirts with her in Spanish, and Garrett tries to uncover the truth behind a beer vendor’s product.
The new district manager visits and decides to make some cuts to save money; Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money; Mateo struggles to prove his skills on the cash register.
When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he’s poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina, and Kelly and Jonah discuss moving in together.
When Glenn and Dina offer amnesty to all the employees for any bad things they confess, Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.